Terms & Conditions
General Terms & Conditions
All reservations are subject to availability and confirmation.
A deposit payment or full payment may be required at the time of reservation depending on the selected package or service.
All reservations must be guaranteed with a valid payment method.
Khao Sok Travel reserves the right to cancel or modify reservations where it appears that a guest has engaged in fraudulent, inappropriate activity, or under circumstances where a reservation resulted from a mistake, technical error, or pricing error.
Any amendment or cancellation must be made in writing via email or through the contact form on our website.
All rates are quoted in Thai Baht (THB). The final amount shown on your credit card or bank statement may vary slightly due to currency exchange rate fluctuations.
Age Policy
Infant rate:
Children aged 0–4 years: Free of charge (without additional bed)
Child rate:
Children aged 4–7 years: 50% of the regular price
Adult rate:
Guests aged over 7 years
Private tour prices may be calculated per person regardless of the age of children depending on the selected program.
Package Booking Policy
Tour packages may include 2 Days 1 Night, 3 Days 2 Nights, or 4 Days 3 Nights depending on the program selected.
Package prices typically include accommodation, meals, transportation, and activities as stated in the itinerary.
A deposit payment may be required to confirm the booking.
Cancellation Policy (Package Tours)
Cancellation 45 days before departure: 40% refund
Cancellation 30 days before departure: 20% refund
Cancellation 15 days before departure: No refund
If a 50% deposit option is selected, the deposit is non-refundable.
Tour Booking Policy (Day Trips)
Cancellation 30 days before departure: Full refund
Cancellation 15 days before departure: 20% refund
Cancellation within 7 days before departure: No refund
Force Majeure & Fuel Policy
In the event of circumstances beyond the control of Khao Sok Travel Co., Ltd., including but not limited to:
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War or armed conflict
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Political unrest
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Terrorism
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Natural disasters
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Epidemics or pandemics
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Government travel restrictions
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Border closures
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International transport disruptions
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Fuel shortages (including diesel supply disruptions)
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Or any other unforeseen emergencies
the company reserves the right to modify, postpone, or cancel services without prior notice, where necessary.
Operational Adjustments
Under such circumstances, the company may:
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Modify the itinerary
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Change transportation or vessel type
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Reschedule the travel date
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Cancel part or all of the service
Fuel Surcharge Policy
In case of significant increases in fuel costs, a fuel surcharge may apply.
Clients will be informed in advance whenever possible.
Refund & Rescheduling Policy
In cases of force majeure, the company reserves the right not to provide refunds.
However, guests may:
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Reschedule their travel date without additional charge
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Subject to availability of accommodation, tours, and related services
All rescheduling requests must be submitted in writing via email or official contact channels and must be confirmed by the company.
⚠️ Liability Disclaimer
While we will make every effort to provide suitable alternatives and ensure a smooth travel experience,
the company shall not be held responsible for:
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Additional costs
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Delays
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Losses or disruptions
resulting from such unforeseen circumstances.
Itinerary Changes
All activities and itineraries are subject to change depending on weather conditions, safety considerations, or local circumstances.
Khao Sok Travel reserves the right to adjust the order of activities when necessary for operational or safety reasons.
Disclaimer
This website provides independent travel information about destinations, hotels, and tourism services in Khao Sok and surrounding areas.
Khao Sok Travel is an independent travel service provider and is not the official representative of all hotels, resorts, or tourism businesses mentioned on this website unless explicitly stated.
Images of hotels, resorts, and destinations displayed on this website belong to their respective owners and are used for illustrative purposes only.
If you are the copyright owner of any content and would like it removed or modified, please contact us and we will promptly take appropriate action.
Information including prices, itineraries, and service details may change without prior notice.
Privacy Policy
About Us
Khao Sok Travel is a licensed tour operator registered with the Tourism Authority of Thailand (TAT License No. 34/03189).
We are a local travel company based in Khao Sok, Surat Thani, specializing in Cheow Lan Lake tours, jungle adventures, and eco-friendly travel experiences.
Our local team is committed to providing authentic travel experiences connecting visitors with the nature, wildlife, and culture of Khao Sok National Park.
Company Information
Khao Sok Travel Co., Ltd.
Address
6/2 Moo 1, Khao Phang Subdistrict, Ban Ta Khun District, Surat Thani 84230
Thailand
Email
khaosoktravel@gmail.com
Phone / WhatsApp
+66 868103413
Website
www.khaosoktravel.com
How We Use Personal Data
Khao Sok Travel collects and processes personal data to:
• Process tour reservations and payments
• Send booking confirmations and travel updates
• Provide customer support
• Improve our services and website performance
• Send promotional information only when consent has been provided
Data Security
All personal data is stored securely using internationally recognized cloud systems.
We protect all data transmission using Transport Layer Security (TLS) encryption to ensure privacy and security.
Sharing of Information
Personal data may be shared with trusted service providers only when necessary to deliver travel services, including:
• Hotels and accommodation partners
• Local tour operators and transportation providers
• Payment processing platforms
• Website analytics and technical service providers
All partners are required to maintain strict data protection standards
Access to Personal Data
You have the right to request access, correction, or deletion of your personal data.
To make a request, please contact:
Summary
Khao Sok Travel respects your privacy and is committed to protecting your personal data in accordance with international data protection standards.
Your trust and safety are our highest priority.
